NARWAL SUPPORT
FAQ
Shipping
- Confirm whether other household members or neighbors signed for the package
- Contact FedEx, UPS or USPS if it has not been delivered when expected.
- Please contact Narwal support (support@narwal.com) within 3 days if you didn’t receive the lost package.
No, addresses cannot be changed after the order has been shipped. Please make sure you fill in the right shipping address before submitting the order.
Returns and Replacements
Please contact Narwal support for troubleshooting solutions via support@narwal.com, Narwal support will get back to you as soon as possible and guide you to get the rest process started.